CALL CENTER MANAGER

Company offers:
- Salary is negotiable
- Professional team and management, targeted to business and personnel development
- Convenient office location

- Please
indicate the name of the position (Call Center Manager) you are applying for in the subject line of the email

- Only shortlisted candidates meeting the above-mentioned requirements will be invited to the further stages of the recruitment process

- Candidates are requested to send their CVs to hr@digit.az until May 31, 2024

- Digital Classifieds is currently looking for experienced Call Center Manager for full time employment to join our Operations team
- The Call Center manager will be responsible for day-to-day tasks associated with managing
the call center operations
- This includes ensuring customer satisfaction, managing the contact
center, utilizing analytical skills to monitor performance, and leading and supervising the call center team
- The Call Center Manager will also need to have strong communication skills to effectively interact with customers and other team members

Qualifications:
- Customer satisfaction and communication skills
- Contact Center Management and Team management skills
- Analytical skills
- Experience in managing a call center for 5 years
- Excellent problem-solving and decision-making skills
- Strong leadership and organizational skills
- Time management skills
- Fluency in azerbaijani and russian languages, english language is preferable